TERMS AND CONDITIONS – SUNLUME.CO.ZA

1. Introduction

Welcome to Sunlume.co.za. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using this website, you agree to comply with and be bound by these terms.

2. About Us

Sunlume.co.za is an online store specializing in high-quality lighting solutions for residential homes, industrial warehouses, and commercial properties.

3. Orders and Payments

All orders are subject to acceptance and product availability. Prices are displayed in South African Rand (ZAR) and may change without prior notice.

Full payment is required before any order is processed or dispatched. We reserve the right to cancel or refuse any order in cases of suspected fraud, pricing errors, or unauthorized transactions.

4. Shipping and Delivery

We aim to process orders efficiently and deliver within estimated timeframes. However, delivery times may vary depending on location, stock availability, and courier services.

Sunlume.co.za is not responsible for delays caused by third-party couriers or events beyond our control. Customers are responsible for providing accurate delivery details.

5. Returns and Refund Policy

Customers may request a return within 7–14 days of receiving their order.

To be eligible for a return:

• The item must be unused and in original packaging
• The product must be in resellable condition

Refunds will be processed after inspection of the returned item. Shipping costs are non-refundable unless the item is defective or incorrectly supplied.

6. Product Information

We strive to ensure all product descriptions, specifications, and images are accurate. However, minor variations may occur. Sunlume.co.za does not guarantee that all information is error-free.

7. Warranty and Liability

Some products may include manufacturer warranties. Sunlume.co.za is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

Proper installation by a qualified professional is strongly recommended, especially for industrial and electrical lighting systems.

8. Intellectual Property

All content on this website, including branding, logos, product images, and text, is the property of Sunlume.co.za and may not be copied, reproduced, or distributed without permission.

9. Privacy

We are committed to protecting your personal information. Any data collected is used solely to process orders and improve customer experience, in accordance with applicable data protection laws.

10. Changes to Terms

Sunlume.co.za reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with local jurisdiction.

 

By using Sunlume.co.za, you confirm that you have read, understood, and agreed to these Terms and Conditions.